Normal
Information
Investigating
Monitoring
Identified
Degraded
Unavailable
Maintenance

Current Status

Monitoring
Normal  
Normal  
Normal  

Maintenance

Last Month

Unplanned Maintenace
July 25, 12:45am
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage

Incidents

This Week

Issue with Linked Accounts
July 28, 9:40am
OASIS Application SQL Managed Instance (UK West) SQL Managed Instance (UK South) Web Application Servers Utility Servers Blob File Storage
Jul-28, 1:28pm
[In progress]

We have rolled out an update to address the issue with linked account operations.

The team will monitor the issue for the next 24 hours.

OASIS Product Team

Last Week

Issues Viewing Documents when Document Streaming is Enabled
July 25, 8:16am
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
Jul-25, 10:30am

This issue has been resolved.

OASIS Product Team

Week of 12/05/2025

OASIS Performance Issues
May 12, 12:24pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
May-13, 9:00am

This issue has been marked as resolved as service performance returned to normal after further monitoring.

Thank you again for you patience, we apologies for any interruption this may have caused.

OASIS Product Team

Issues with Calendars in OASIS
May 12, 9:17am
OASIS Application Web Application Servers
May-12, 12:24pm

We have deployed update the relevant dependencies which will resolve the access issues to the calendars in OASIS.

Apologies for any inconvenience caused.

OASIS Product Team

Week of 07/04/2025

OASIS Report Performance Issues
April 10, 9:23am
OASIS Application SQL Managed Instance (UK South)
Apr-11, 4:15pm

After 24 hours of monitoring, we consider this issue is having been resolved.

OASIS Product Team