August 25, 10:00pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
 
Aug-25, 10:00pm

We will be performing planned maintenance on OASIS to install the renewed SSL certificate for the following domains:

  • app.oasiscloud.co.uk
  • secure.oasiscloud.co.uk
  • analytics.oasiscloud.co.uk
  • docs.oasiscloud.co.uk

Affected Services

  • OASIS Application

  • OASIS Document Services

  • OASIS Analytics

Reason for Maintenance
Renew the application SSL certificate.

Additional Information
During this maintenance window, we are not expecting any downtime. However, during the certificate swap users may be presented with certificate warning until the certificates have propagated.

 
Aug-25, 10:15pm

Planned maintenance has completed

August 24, 3:00pm
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
 
Aug-24, 3:00pm

We will be performing planned maintenance on the Azure infrastructure to migrated some services which are being deprecated on the 30th of September by Microsoft which relate to Basic IP Address upgrades to Standard SKU.

During this maintenance window, we are not anticipating any downtime. The work is being carried out by Rackspace and IT Works will be available to verify upgrade completion and rollback decision making should the IP address upgrade be unsuccessful.

Affected Services:

  • VPN Gateway services between UK West and UK South data centres

Impact Level:
We are not anticipating any downtime as the upgrade does not impact on public facing services of OASIS.

Reason for Maintenance:
Microsoft are deprecating Basic IP address in Azure to Standard IP Addresses Upgrade Basic Public IP Address to Standard SKU in Azure | Microsoft Learn.

Additional Information:
The maintenance window is 1 hour with the potential to extend a further 2 hours if required.

OASIS Product Team

 
Aug-24, 9:47pm

Planned maintenance has been completed.

OASIS Product Team

July 25, 12:45am
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
 
Jul-25, 12:45am

We will be conducting some unplanned maintenance at 00:45 to deploy updates to some components used by OASIS to patch some issues we are observing.

These updates will cause a temporary disruption to page requests until the user navigates to another page.

We apologise for the short notice.

OASIS Product Team

 
Jul-25, 12:46am

We have start the update preparation work. We we expect to roll out the update in the next 10 minutes or so.

Thank you for your patience.

OASIS Product Team

 
Jul-25, 1:21am

The update process has been completed. Due to the nature of the updates we will be monitoring the platform throughout Friday and will apply any patches as required.

OASIS Product Team