Issues Viewing Documents when Document Streaming is Enabled

Incident
July 25, 10:30am

Issues Viewing Documents when Document Streaming is Enabled

Status: Closed
Start: July 25, 8:16am
End: July 25, 10:30am
Duration: 2 hours 14 minutes
Affected Components:
OASIS Application OASIS Analytics OASIS Third Party Components SQL Managed Instance (UK West) Cloudflare Workspaces Report Builder SQL Managed Instance (UK South) Web Application Servers Text Magic Email Report Books Dashboarding Utility Servers Blob File Storage
Update

July 25, 8:16am

July 25, 8:16am

We are aware of an issue in OASIS when an organisation is using the functionality to stream documents for compatible files types is enabled. This issue will present as an error when you click on the uploaded document.

Our team are currently looking into this and will provide an update in the next hour.

Thank you for your patience.

OASIS Product Team

Resolved

July 25, 10:30am

July 25, 10:30am

This issue has been resolved.

OASIS Product Team