OASIS Report Performance Issues
OASIS Report Performance Issues
April 10, 9:23am
April 10, 9:23am
We are aware users are experiencing performance issues with OASIS reporting from our internal monitoring systems.
This will be observable when interacting with OASIS report wizard resulting in no report data being shown and potentially receiving an error message on screen.
We are looking into the issue and will provide an update soon.
OASIS Product Team
April 10, 10:06am
April 10, 10:06am
We are currently running data optimisation processes on the production system UK West which are being replicated to the read only reporting system UK South. We are seeing a reduction in timeout issues impacting on the report wizard reports.
Once the processes we are running are completed we will assess the error rate and identify the next appropriate actions.
Thank you for you patience.
OASIS Product Team
April 11, 4:15pm
April 11, 4:15pm
After 24 hours of monitoring, we consider this issue is having been resolved.
OASIS Product Team